Have you seen this error "Another station is accessing your Timeslips database in a way that prevents you from accessing it?” Well if you have seen this don’t worry about it there is a way to resolve the issue that you are having. Cause: This error usually indicates the installation paths are not the same on all workstations. It is required that all workstations using Timeslips utilize the same file path to the Timeslip.CFG file for the program to work on multiple workstations simultaneously. Typically, an installation done on a computer with User Account Control settings at the default level will cause the installation to be set via a UNC naming convention instead of the more oft used drive-letter mapping convention. Resolution: Note: When in a peer-to-peer network environment the install path on the machine operating as the peer server must be the same as all other workstations. You can determine the installation path in Timeslips by selecting Help, About Timeslips . Refer to the value for Installation Folder . Compare this path on all workstations. If this path differs from workstation to workstation you must correct the mapping to reflect the same path on all computers using Timeslips. Note for version 2012 and above: To view each workstation's installation path, go to Help, About Sage Timeslips 201x... and click the View Station Access button. This will open a StationInfo.txt file with the computer name, logged-in timekeeper and configuration path. This can be used to determine which workstation is causing the error. If any computer other than the Timeslips server is pointing to the C: drive, there are likely multiple Timeslip.cfg files on your network. You should have only one of these files and it should be located on the server installation of Timeslips. In order to correct this situation, start by correcting the mapping on the workstation(s) that are not matching. If any workstation other then the server is pointing to the C: drive you must locate the Timeslip.cfg file in that path and rename the file. If the extra Timeslip.cfg file is not renamed, this error can re-occur. Mapping to the Timeslip.CFG file can be done via drive letter mapping (i.e., T:\Timeslips\ where T: is mapped as \\server_name\TSShare\), or UNC mapping (i.e., \\server_name\TSShare\Timeslips\) but must be consistent between all workstations. Open Station Administrator and select Options , Change Install Path . Locate the Timeslip.cfg on the server through the desired mapping method. Alternatively, edit the location in HKEY_CURRENT_USER\Software\Sage\Timeslips\vXX\General and the InstallPath data field. Note that the 'vXX' in the example is the Timeslips version number. Timeslips 2015 is v23, Timeslips 2014 is v22, and Timeslips 2013 is v21. Note: To open Station Administrator go to your Start Menu, Programs/All Programs, Timeslips, Station Administrator. This error may also occur due to lock files not being released on the server. You may encounter this error when opening Timeslips on a workstation that has been working without any issues and has not recently had a reinstall of Timeslips. Typical indications are that the Show Details options will indicate an error in General Settings and will not reveal an option to show Other Stations Accessing... Close Timeslips on all workstations and search all drives and delete all PARADOX.LCK , PDOXUSRS.LCK , and PDOXUSRS.NET files as well as the LOCKS.DB and LOGIN.DB files in the database being opened
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