I have tried turning off antivirus. Also make sure no other programs are running. I have the computer running great u till the second person logs onto timeslips. You say contact outside help might be good idea. That is one reason I have started this post. I am not sure where else I can find support that I don't have to pay for. I am just confused why timeslips has not been able to fix the problem. And they still charge me even know they did not get it working correctly.
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