No we don't use summary slips. I have talked to support more than once and no one can figure it out, although I do know that the client of mine uses Equitrac to account for all photocopies. Not sure if that tracks faxes and postage as well. Those seem to be the costs that are continually rejected. We think that the link from the photocopying machine to Timeslips may be the problem. Although who knows, still trying to work on the issue.
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