The wording in the bill layout is controlled under layout - font styles. Some changes are easier than others. I think For professional services is part of Section Titles or Total Charges. Total balance due would be Balance Due text and Balance Due Charges. For reports you can get timekeepers billable hours per month from Reports - Slips - Monthly Slip Totals. Subtotal by Timekeeper. (Note I refer to the default locations for the report. You may have moved it or removed it in which case you can add it by click on the + within reports and choosing to add a standard report). You will not be able to see 12 months on the screen or printer but you can send to excel and then see it there. Under Timekeeper there is a timekeeper collections by period report. Note that collections are based on AR date and billings are based on Slip date so they don't directly correlate. You can also look at the Timekeeper contributions and collections report but that can not be sorted and subtotaled by date range.
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