Shouldn't it be a common enough situation for Sage users to bill a client that is subcontracting them? Why should users have to make up a work around? What happens when a new admin person comes into the company and needs to be taught all these silly workarounds to poorly thought out design? Someone has to invest time and money into teaching them or (shudder) they design their own work around making for even more confusion. Should users get a reduced rate for the software based on the number of hours they've spent creating and transitioning new users to their workarounds or should users as paying customers expect the product to perform the way they need it to?
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