Do you have a different browser to try? It sounds like you might have a problem with your browser. Is this a workstation install or a "server" install? If a workstation install and it was installed on your firm "server" then you don't want to download. You want to go to the loclinst folder on the server and run the setup.exe from there, using the same path as is used on other workstations. If you still can't get it working please contact me offline at 203-254-7736 and I will work out a way to get you the file as a courtesy. Caren Schwartz
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