Our office is having some issues with Sage Timeslips 2014 (two stations). Our accounts receivable payments are not showing on client bills. The payments show as "not yet applied." However, the "apply one" and "apply all" options are completely grayed out - and the "apply to future invoices" option is checked (and cannot be un-checked). In searching for the solution, I discovered that all of the clients sharing this issue currently have the same invoice number. Any suggestions for where to begin to repair this issue? Thanks for the help.
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