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Forum Post: Mystery Balance Due Amount

I have a client I've billed for years. Looking back through their records, not once have I billed them for services in the amount of $1,500 (or a combination of more than one invoice to equal $1,500); however, this amount is showing as a balance due under the Accounts Receivable Listing for this client. It is not showing up under the Aged A/R Balances report. I have no idea where this unpaid balance is coming from. The most recent invoice I generated at the beginning of August didn't even show a prior amount due....which it should have done if indeed the $1,500 was previously invoiced and not paid. I considered issuing a credit on the account but this really shouldn't be needed. I exited the software to see if it was a fluke but the $1,500 still shows up. Any ideas on how to clear this "mystery" balance due amount? I am using Timeslips 2015 and find that there a several odd issues with this upgrade. Thank you for your time.

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