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Forum Post: RE: Mystery Balance Due Amount

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lahansen: Glad to hear that worked for you, but I'd just like to mention a few points of caution to anyone else who may find this thread later and want to try your method. 1) ALWAYS do a backup before you run a Data Verification. Sometimes it will attempt to "fix" something and make it worse. It is always a good idea to have a fall back position. 2) Not sure from your post, but we always run the Data Verification with ONLY the Look for Errors option checked the first time. Then, based on any results, make a determination on what to do about the errors. 3) If you feel the need to rebuild a client's A/R, that's fine, but I would not recommend rebuilding all of them. I only rebuild the one that is having trouble. Again, being overly broad with the fix could cause trouble somewhere else. Again, glad you were able to resolve your issue. Nancy Duhon, Esq. Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney Duhon Technology Solutions, LLC a member of Certified Resources Network, LLC duhon@duhon.biz 404-325-9779 Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

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