If it will "print" to Display but not to any other output, then you may have a small case of data corruption. 1. Make a Backup. 2. Run a Data Verification (under File menu) and ONLY check the option to "Look for Errors." Let it run, it might take a while. See if it reports any issues. It sounds to me like you have a client stuck in a Bill Stage. If that is the case, it will need to be repaired. If you have a support contract with Sage, you can look into having them do it, or any Certified Consultant should be able to remote into your computer and resolve it for you.
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