I have a new client who retained me for a legal matter. She made a down payment of $3500. She has decided to no longer pursue the matter. I did quite a bit of work before she pulled the plug. We have decided that I can keep $1500 and I will refund her $2000. When I go into Timeslips, Accounts Receivable, Enter a Refund, I get the following error message: "A refund must be assigned a payment with some unassigned funds." The slip shows that she has paid the $3,500. What do I need to do to credit her with the refund? Thank you in advance for your help!
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