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Forum Post: Access violation tsystemexceptionc

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This question has been asked before, but all questions seem to be from several years back and many don't have resolutions, so I thought I'd post it new. I have a user running Timeslips version 23.0.2.187, and she frequently experiences this error when opening the program. It doesn't happen all the time, and often she just needs to close the program and open it back up, but she's getting frustrated with it. The error specifics are: Area: System Error Code: 2 Class: tSystemExceptionC (EAccessViolation) Does anyone have a good method for getting rid of this error for good without risking any of her data? Thank you.

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