Once again, hello... This is the most bizarre thing! I have a pre-bill that needed to change a flat fee to retainer payment (who knows why they entered it as a flat fee). I ran the bill final before I was told the flat fee needed to be changed to a retainer and that amount applies to the slips. Needless to say, I am trying to undo that bill and I cannot even see it in the "undo"! To make matters worse, because of the arrangement that needs to change, I am wondering what are the best steps to take to get this back to square one? Thanks for everyone who always answers promptly, all the answers are always spot on!!!
↧