What version of Timeslips are you using? Updated to the latest build for that version? I would presume you are using the mass classification change button instead of opening the client from the client list and manually changing from Open to the Inactive/Closed status. You are describing the column where the first row is A/R Dec rease, and the Count row below that is the number of transactions that add up to that number. Only Timeslips 2015-current have that listed. If there is data there, it does indicate that the Payment/Credit/etc. transaction in the A/R List is unbilled (i.e., no yellow envelope). Depending on the selection filters you have, if you have the A/R transactions obey the slips date range filter data limiter may be the root of your issue where you can't print a final bill.
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