I am using the same filters...never changes from month to month. I have wondered/worried that perhaps some way, some how I accidently turned off something in the software that is not allowing the data to come through....if that is possible. Kind of like putting time on hold -- if you forget to take it off hold, it would not be included on the bill. In the meantime, we have come up with our own spreadsheet in Excell to give us the numbers we need, but would like to figure this out going forward. Thank you to all who have been trying to work through this for me.
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