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Forum Post: TS2014. Error message regarding payment filters

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When I have a client who pays $$ on their first visit, I post the $$ under Accounts Receivable just like a regular payment (but I'm not sure where it goes to).  At that point if I go to look at or print a bill, I get an error message that says, "No data selected.  Either no data or selection filters exclude all records".  How do I find out what filters are on and how do I remove them so this will show as a credit balance until there is actual time to post, which may be that month or even the next?  Thanks.  Sue  

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