Forum Post: RE: Has anyone been successful attaching a pdf file to an expense...
I have been playing around and yes I got it to work with jpg file. Thanks for your help. I do have to go and resave all the files the secretaries put in to our client file as a jpg but only have a few...
View ArticleForum Post: Refreshing Timeslips installation
Data verification shows several TS files missing. Can I just reinstall TS (2009) over the previous installation? Will my settings follow? Thank you Ed Atwood
View ArticleForum Post: RE: Refreshing Timeslips installation
That won't help. The files that Data verification shows as missing are database files, not program files. If you have a recent backup, you should restore. Otherwise, you will want to work with a...
View ArticleForum Post: RE: Has anyone been successful attaching a pdf file to an expense...
PDF files do not print with the bills. If you click FILE TYPES on the slip (in the attachment section) you will see the text regarding what files will print along with the bills. Those types are BMP,...
View ArticleForum Post: Time entered not saving when timeslips is open on two computers
We are using Timeslips 2016. I have windows 10, the other paralegal has Windows 8.1 and the database is on a third computer with Windows 10 I was working on generating a bill at the same time as the...
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
Sounds like you are working in different databases. The path to the database is in the lower left when you open Timeslips. Compare the paths and let us know. The other possibility is a network...
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
No, they are the same.
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
Are they mapped drives or unc?
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
I don't know what either of those things are :)
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
Give us the exact path listed on each workstation please.
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
\\Desktop-cb486g1\timeslips\DATA01\
View ArticleForum Post: RE: Time entered not saving when timeslips is open on two computers
Given this would want to Run database verification with only look for errors checked. If no errors found I think it would require "eyes on". I know this is probably a dumb question but after you...
View ArticleForum Post: How do I show the payment TYPE on bills we generate?
If a client pays by check, it shows on the bill as "Payment - Thank you Check No. XXXX," but for VISA, or any other payment type selected in the drop-down menu, it doesn't auto-populate. Any suggestions?
View ArticleForum Post: Unapplied Credits
We are using Sage Timeslips 2015. Way back in 2011 a client made a series of payments prior to an invoice being generated. The total of these payments was $10,023.33. Not too long after, a bill was...
View ArticleForum Post: RE: How do I show the payment TYPE on bills we generate?
I don't know of a way to have it auto-populate based on the menu, but you could create a couple of database Abbreviations (which would be available to invoke in a transaction description) so that a...
View ArticleForum Post: RE: Unapplied Credits
It may be damage in the client AR record or something else. Hard to be certain without seeing
View ArticleForum Post: RE: Unapplied Credits
My guess is that if you run the A/R with running balances report that you will see a starting balance of $10,023.33. Starting balances should always $0 and if that is not the case, that will confirm...
View ArticleForum Post: Change default text for a discount
How do I change the default text for a discount so I don't have to change it each time I apply a discount while entering payments?
View ArticleForum Post: Reconciling AR & WIPs month to month
A exercise my managing partner does is take the AR & WIP at the end of month 1, add fees of month 2, subtract the payments from month 2, then compare it to the AR & WIP from the end of month 2....
View ArticleForum Post: RE: Change default text for a discount
Typically discounts are set up prior to billing, not when posting payments. Can you give us a bit more information on how you are entering the discount? Perhaps a step by step? Since I'm not sure how...
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