Forum Post: RE: My November and October time and expenses are merged on one bill
I agree with Caren, you appear to have undone the October billing. You will need to REDO that bill before you will have an accurate November or December bill. To redo that bill, you have to be a bit...
View ArticleBlog Post: Sage Timeslips - December 2016 Service Release
December 2016 Service Release has just released. This Service Release is the result of customer feedback and continued quality assurance testing. Listed below are enhancements and issues that are fixed...
View ArticleForum Post: Hints
Billing Assistant keeps popping up hints which I don't need. How do I shut them off/disable them?
View ArticleForum Post: RE: Hints
You can do this in your Preferences under the Setup menu at the very top. You are looking for the Interface: Navigator options. You want to UNcheck the one that says "Show Hints when using Navigaor...
View ArticleForum Post: Problems with display and report fields after upgrade to...
I have updated last week (what a nightmare) from the old reliable Timeslips 2010 to Timeslips 2017. Right off the bat, there are problems that I am searching for help on. 1) When I view various...
View ArticleForum Post: Customize invoice - Sage Timeslips 2015
Good afternoon: I cannot figure out how to customize my invoice even thought i have customized it in the past. I am in the layout section but anything that I have customized in the past is not snowing...
View ArticleForum Post: CAN the maximum number of database files that Timeslips can have...
I couldn't post my latest bill run, because I got this message: Timeslips has reached the maximum number of database files that it can have open in a session. You can use the Station Administrator...
View ArticleForum Post: Generating bill previews for a list of clients messes up when you...
I am in the process of upgrading from a very stable TS2010 to TS2017. After a week of it, I wish 2010 would run on Windows editions after XP.... Anyhow, the newest problem I am dealing with is with...
View ArticleForum Post: Rebilling a customer
Hi there. I am trying to send out another bill for a customer that was billed on 12/01/2016 now on 01/04/2017. I can't figure out how to produce a new bill with today's date with the prior balance on...
View ArticleForum Post: Timeslips 2017
Recently upgraded to 2017 and can't use the statadmin.exe program I used to use all the time. The executable is no longer there in the directory where it used to be. I launched the Timeslips...
View ArticleForum Post: Emailed Invoices through Timeslips not making it to my Sent box...
I use the automated emailing for invoicing through Timeslips 2016. Even though my log report shows "Success" for the emails, I only get a few put back into my "Sent" box in Outlook, so I am not...
View ArticleForum Post: Interest Not Calculating Properly
I have setup interest correctly. No doubt about that. It calculated correctly for every month up until now. My last billing cycle was December 1, 2016. On those bills, interest appeared from November...
View ArticleForum Post: RE: Generating bill previews for a list of clients messes up when...
Which patch do you have installed? That "remove a client" bit sounds familiar. support.na.sage.com/.../viewdocument.do
View ArticleForum Post: RE: Generating bill previews for a list of clients messes up when...
I talked with Sage Tech Support yesterday. I have the latest (Dec 2016) patch installed already. The Tech support logged into my machine remotely, verified the problem and gave me no solution other...
View ArticleForum Post: RE: Generating bill previews for a list of clients messes up when...
I don't understand how you can remove one of the subaccounts after the initial run, and still have an accurate consolidated bill? Generally, consolidated bills need to be run at the same time to be...
View ArticleForum Post: RE: Generating bill previews for a list of clients messes up when...
No, I am not removing part of a consolidated bill (but it should not make a difference either way). What I am doing is removing some clients that I decide have too little activity. Usually, those are...
View ArticleForum Post: RE: Rebilling a customer
Hi VirginiaS, Since it looks like you are using Sage Timeslips, I am going to move this post to that Support Group so that other users of this software will see it and can offer their thoughts and...
View ArticleForum Post: RE: Rebilling a customer
I thought this was the Sage Timeslips Forum. Where would I find that Support Group?
View ArticleForum Post: RE: Rebilling a customer
Hi Virginia, You are in the Sage Timeslips Support Group right now. sagecity.na.sage.com/.../ This question was originally posted in the Sage City Town Hall which is for feedback and questions...
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