Forum Post: RE: Error on Opening Database
In additon to what Caren offered above... Check for an instance of Timeslip.exe running in the Processes tab of the Windows Task Manager. The Shift-Ctrl-Esc keyboard combination should get that...
View ArticleForum Post: RE: Changing Client Classification: Unbilled Open A/R Transactions
Are you selecting the clients? If so, try including one client that actually has time. You don't have to approve that client bill. In some versions of Timeslips you could not run a "close out" bill if...
View ArticleForum Post: RE: ETUtilityerror when attempting to run DV in Timeslips 2014
Do you have any suggestions for getting Data Verification to run without giving the ETUtility error? I cannot even FIND the knowledgebase anymore to research it? Many thanks - Jane
View ArticleForum Post: RE: Unapproving a bill
The October 2008 payment was approved on the November 2008 invoice. That invoice was zero dollars. There are no recent slips for this client. It produced a credit because of the misapplied payment...
View ArticleForum Post: RE: Changing Client Classification: Unbilled Open A/R Transactions
Yes, sorry I am selecting the client(s), and nothing is in proof or revision. I tried a bill run including a client that has time, but only that client showed up. I suppose we'll just continue...
View ArticleForum Post: Showing payments received on bill
My bills reflect the previous month's work, but are not sent until the 10th of each month (e.g., billing for May is sent on June 10). How do I show payments received between the end of the previous...
View ArticleForum Post: RE: Showing payments received on bill
In generate bills - click on options. There is an option "AR transactions obey slip date range". You can uncheck it and then all AR that is not previously billed will be included regardless of date
View ArticleForum Post: RE: Undo a bill
If you search your Timeslips software help you will find a great list of what contributes to the inability to undo a bill. Perhaps something on that list will make sense to you.
View ArticleForum Post: Text search of existing posts?
It used to be possible to do a text search of existing posts in this forum. The format has changed since I last logged in. I no longer see a way to do a text search. I have logged in using Mozilla...
View ArticleForum Post: My approved bills keep moving to undoable and I can not find them...
Hi, I recently ran my bills and approved them. However, for some reason this time they are being transferred to undoable.When I went in to a client to reprint all their bills it did not show the last...
View ArticleForum Post: add new user - asking for a password
I'm already logged in as sysadmin and I want to add a new user. But it's asking me for a password. I have never set up a password other than the one I get on every time on go into simply. I have...
View ArticleForum Post: Custom reports
Is there a way to create a custom report that incorporates these into the report: Total hours billed (hourly clients) Total hours billed (contingency cases) Total fees collected (all cases) Total...
View ArticleForum Post: funds report
I have an older version of TS - do not want to upgrade. My funds account listing does not include negative (overdrawn) balances. Any suggestions?
View ArticleForum Post: What is TS 2014 SR2 Build number?
Hi, I installed TS 2014 SR2 from the user account. When I ran the SR2 upgrade I provided proper credentials and the update was installed. However, the shortcuts to Timeslips did not work after the...
View ArticleForum Post: RE: Text search of existing posts?
Should be a box in the upper upper right of this screen with a little magnifier next to it. Just type your search in there and click the magnifier. Hope this helps. If you think this suggestion was...
View ArticleForum Post: RE: Text search of existing posts?
Thank you. I just needed to change my browser page setup.
View ArticleForum Post: RE: Disappearing text
Marc, I am still having trouble with this and tried your suggestion. Plus it really helps to have spell checker on. Any other suggestions?
View ArticleForum Post: RE: Flat Fee Set-Up
I have done what you suggested thank you. When I generate a bill, the time entries default to zero then it shows the payments of $3,000.00 but it is showing balance due as a credit of $3,000.00. How...
View ArticleForum Post: RE: Flat Fee Set-Up
The time entries should not default to zero. You are seeing the credit because you have the payment, but no charges to pay. You need to get Timeslips to charge the $3,000.00 Not sure what is up from...
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