Forum Post: RE: Purge Error - Cannot Delete Task Code
Not sure if you ever got this resolved but I just ran into the same error at another site. What I believe is the issue is master clients that may be referenced from other matters and control the...
View ArticleForum Post: RE: Issues Importing Remote Exchange
Thank you for your response Nancy. With regards to TSRemote, I we are exchanging an XFR file. The user exporting simply selects the option to email the database. The user importing selects File->...
View ArticleForum Post: RE: Issues Importing Remote Exchange
Yet you get no error after the Exchange correct? Are we sure that the user is sending a different file every time or that the receiver is exchanging with a different file every time? I would note the...
View ArticleForum Post: RE: Issues Importing Remote Exchange
Yes, there is no error. I have confirmed that the user is sending a different file and the receiver is importing the newly sent file. The process runs through as expected, but the results shows 0...
View ArticleForum Post: RE: Issues Importing Remote Exchange
Hmm, I don't know that I can offer up much more via this bulletin board. That's probably a situation that will require a remote access session. Worse case, I would export an SLP file from the remote...
View ArticleForum Post: RE: REMINDER to save your Bill Images
Since it's that time of year again, I thought I'd comment on this again so it'll show up as new. -laurie
View ArticleForum Post: RE: TS2009 (I know!) - report of layouts used?
User defined custom report. Pretty sure it existed then.
View ArticleForum Post: RE: Move TimeSlips 2016 to a new server
Thank you, Caren! That is exactly what I needed. I feel much more confident about moving the database and application now.
View ArticleForum Post: Unable to create a rate that has been used previously
Hello, I am going by memory as I am not at work. Anyhow, I have TS 2012. I created a new client and I went into "Client Information" and manually typed in $100 for the timekeeper hourly billing rate....
View ArticleForum Post: TS2011
I transferred to a new computer. Loaded TS 2011 and transferred my data. Everything worked for a couple of weeks and then I got a message that I didn't have any enough licenses. I cleared the license...
View ArticleForum Post: RE: Move TimeSlips 2016 to a new server
You can find an article in the Sage Timeslips Knowledgebase at http://support.na.sage.com that addresses this precise issue. Article 57767 holds specifics.
View ArticleForum Post: RE: TS2011
Is Timeslips running on a server and you are just a workstation or is your machine the only machine? Sounds like it wasn't installed properly if clearing a license messed up a different computer. When...
View ArticleForum Post: RE: TS2011
These are separate machines. I installed from the original disc.
View ArticleForum Post: RE: TS2011
Did you keep a copy of any Service Releases that you downloaded on the first machine? If you need the SRs, most Certified Consultants have then in our software libraries. Usually, if it is Service...
View ArticleForum Post: RE: Unable to create a rate that has been used previously
Mooncat you need to get some training in Timeslips. Any of the consultants that have helped you before would be happy to do so but we do this professionally and to put food on our tables or roofs over...
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