Forum Post: RE: Why will TS2017 not allow me to backup to a NAS?
I believe it is UNC mapped. The path shown in the backup window begins with \\Seagate-D2\. The Seagate-D2 is the NAS.
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
Very good. Could you go ahead and test mapping the NAS to a drive letter and see if that makes a difference in the backup routine?
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
I attempted to back up to this file: T:\9-22-2016.tbu (T is a mapped drive). Same results. Error message: Backup files must be saved on a local drive. I understand that TS2017 is using Firebird, which...
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
Is the NAS drive connected to the server or your local workstation? What is the path from the server? I seem to recall that backup locations have to be local to the server.
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
Well, then the quickest/easiest fix is to let it back up locally, and then have a process to automatically copy that backup off to a second location/NAS.
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
NAS is not connected to either. It has its own network IP address. Backups apparently have to be local to the server, which violates fundamental backup principles. It should be easy to backup to...
View ArticleForum Post: RE: Why will TS2017 not allow me to backup to a NAS?
This problem is not your fault, and your solution appears to be the only one at this point. I should not have to do all that. I could backup to the NAS with previous versions of Timeslips with no...
View ArticleInclude the From reference in Time Capture for Emails
When Time Capture tracks emails there is no reference to who the email was from. That makes it unusable for a user with high email activity. When the user opens Time Capture, they need to see the...
View ArticleForum Post: RESOLVED: Timeslips eCenter is down
Users are experiencing login failures and 404 errors when attempting to access eCenter. The issue is under investigation and currently being worked by the Sage IS team.
View ArticleForum Post: RE: Timeslips eCenter is down
The problem has been resolved. Users should have no further problem logging in or using eCenter at this time. If you continue to experience issues, please contact ecenter@sage.com or Sage Timeslips...
View ArticleAllow free text searching in the client.matter field of the slip entry window
We have over 3000 client.matter records named in the format: CCCCC.MMMMMM (clientref). It is quite tedious to scroll down through the list of records to find the appropriate record for a given time...
View ArticleAllow partially complete templates
Please allow creation of timeslip templates that are incomplete. Example 1, our docketing clerk enters the same description and task code for every timeslip, but selects a different client.matter each...
View ArticleForum Post: Considering a Timeslips upgrade
I’m hoping someone can give me some advice. I do computer consulting for a law firm. They had been using a very old version of Timeslips (from the ‘90s when it still said Timeslips Corporation)....
View ArticleForum Post: RE: Considering a Timeslips upgrade
Chad, what sort of issues are they having with the current version? I may have the old service releases in my personal library. Can check the release notes to see if they address the issues you are...
View ArticleForum Post: RE: Considering a Timeslips upgrade
Nancy, Thanks for the response. It is a little bit of everything. Multiple times I've gotten all 5 stations up and working simultaneously. Within a few hours to a few days, I will get a call that one...
View ArticleForum Post: RE: Considering a Timeslips upgrade
Are all of the workstations using mapped drives or UNC for the installation path? You can tell by going to help > about Timeslips on each workstation and looking at the path. I have found that some...
View ArticleForum Post: RE: Considering a Timeslips upgrade
Chad, If Nancy doesn't have the service release, I do. Contact me privately with your email address and I can send it.
View ArticleForum Post: RE: Considering a Timeslips upgrade
I have tried it both ways. Initially using drive letters that were all the same. Next time I used UNC on all of the stations. Today I tried the drive letter again.
View ArticleForum Post: RE: Considering a Timeslips upgrade
Thanks Caren, I sent you a private message.
View ArticleForum Post: TimeSlips 2016 Operating System Requirements Question.
I am researching this program for a client and I see in the system requirements that the program can be installed on Windows 7 Professional, and Windows 10 Professional. My question is can the program...
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