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Forum Post: Disappearing bills

"We just upgraded to 2017 and database is not backed up to our server vs my computer. Not sure if this is the cause of any of our problems - however, I have a long time r client who had dozens of bills...

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Forum Post: RE: Finding an amount that is off from the actual bank account in...

Not really, but you can "print" any of the Funds Reports to Excel and then search for the amount there.

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Forum Post: RE: Finding Bills to reprint

With older versions of Timeslips you had to print to a printer to have a reprint bill. What you can do to recreate is to use the history bill and limit based on billed on invoice number or date. It may...

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Forum Post: RE: Finding an amount that is off from the actual bank account in...

My recommendation would be to run a report of balance by client in Timeslips and in your bookkeeping program. Once you narrow down by client you could look at that client. This will be more efficient...

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Forum Post: RE: Disappearing bills

In older versions of Timeslips, if you didn't print to a physical printer there was no reprint bill image.

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Forum Post: Is there the capability to send out mass emails?

I saw that 3 and 4 years ago, questions similar to this were asked, but I am not sure whether things have changed since then. We are on Timeslips 2015. Currently, when we want to send out mass...

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Forum Post: Purging Billed Transactions

In the old Timeslips V12, you used to have to purge your billed transactions at the end of the year. Do I still need to purge the billed transactions in Timeslips 2017 at the end of the year?

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Forum Post: RE: Purging Billed Transactions

You have never HAD to purge transactions at the end of the year. The reason some firms purged was that there was a limit of 300,000 slips in the database. With the 2017 version that limit was removed....

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Forum Post: RE: Is there the capability to send out mass emails?

You can email bills out of Timeslips but I would think that these envisioned emails are the job of your email client?

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Forum Post: RE: Is there the capability to send out mass emails?

I think that the reason there is some interest in being able to do this is that Timeslips already has the email addresses stored in its database.

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Forum Post: RE: Is there the capability to send out mass emails?

I don't think so. If you were sticking with snail mail, Timeslips could make the process easier using its Mail Merge feature (select Reports > Mail Merge). Here you can design your letter inserting...

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Blog Post: Got year-end questions, but no time to wait? Schedule an...

Did you know if you’re a Sage Timeslips customer with a Sage Business Care Platinum Plan, you don’t have to wait on hold to have your support questions answered? You have the option to schedule a time...

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Forum Post: I have found that some of my accounts on Timeslips say they...

I have found that some of my accounts on Timeslips say they aren't on hold when they are and they don't generate a pre-bill.

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Forum Post: RE: I have found that some of my accounts on Timeslips say they...

Okay, so, you're saying they SHOULD be on hold right? So then they correctly should NOT print on a Prebill Worksheet unless you optionally release the hold. Where do you feel that it says they are not...

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Forum Post: RE: I have found that some of my accounts on Timeslips say they...

On the overview page it says NO under the client hold, but when I go to the holds area it IS on hold. We depend on the pre-bills to show us what’s being held at the end of the month. There have been a...

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Forum Post: RE: I have found that some of my accounts on Timeslips say they...

You might want to take a look at the Charges on Hold report (I believe it on the Client tab.) You can have a client level hold and/or a slip level hold. You might not have a client hold, but a slip...

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Forum Post: RE: Is there the capability to send out mass emails?

Yeah, I suppose you will have to export your mailing list out of TSlips and then into Outlook and send out a group email, or batches of group emails (blind-cc'd). At least that way you will have your...

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Forum Post: RE: I have found that some of my accounts on Timeslips say they...

I couldn't find that report, but I discovered that if I put "full bill" on hold it showed that it was on hold. Without putting that hold on it said it wasn't on hold in the overview screen. Any idea...

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Forum Post: RE: I have found that some of my accounts on Timeslips say they...

It sounds like the "overview screen" you are referring to is the Client List window. Yes, the red H is only present for a Full Bill hold, and not for specific holds like 'Hold A/R transactions', 'Hold...

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Forum Post: Errors Messages When Trying to Save/Export Bills

So when I got to print the bill before exporting it I get this message: "Remember that you MUST approve the bills once they are correct. Otherwise your history, transactions and accounts receivable...

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