Forum Post: clients can't open emailed invoices because virus is indicated
I use Timeslips 2015. I had two clients call saying that the invoices I emailed to them couldn't be opened because their systems indicated a virus had been detected. The invoices were saved as pdf...
View ArticleBlog Post: Sage Timeslips Premium - March 2017 Service Release
***For Sage Timeslips Premium Customers Only*** March 2017 Service Release has just released. This Service Release is the result of customer feedback and continued quality assurance testing. Listed...
View ArticleForum Post: RE: clients can't open emailed invoices because virus is indicated
PDF files are notorious to have nasty viruses and I suspect that this is a caution that "Attachments downloaded from the internet may contain viruses" -- noting the operative word ' may contain' as...
View ArticleForum Post: RE: clients can't open emailed invoices because virus is indicated
Hi Roger. Thank you for your response! This is a strange one because ESET at the client's end indicates that a virus has been detected but when I send the exact same thing to our IT guy, who also uses...
View ArticleForum Post: RE: clients can't open emailed invoices because virus is indicated
Actually, that's not the Outlook message then. It's either (a) a false alarm on the client, or (b) the client workstation is infected, and ESET is detecting the infection after it occurred in their...
View ArticleForum Post: RE: Sage Timeslips Premium and Sage Timeslips 2017 Service...
You are absolutely right. Custom reports are showing hidden text. Markdowns are not working at the activity code level. I have three tickets open and am hoping the fixes are in the March 2017 SR.
View ArticleForum Post: Migrating to Windows Server 2016
We purchased Timeslips 2017 last year and it is installed on our current server SBS 2008. However, we are getting a new server and I was wondering if anyone knew if Timeslips 2017 supports Windows...
View ArticleForum Post: Changing funds account name from "Default" to "Retainer"
Hi, We are using Timeslips 2015. In the Client Funds Account Entry box, how can I change the Account Name from Default to Retainer for every client without doing it one by one? I had it this way in an...
View ArticleForum Post: Updating Expense Slip Nick Names
We are going through our existing Expense Slip Nicknames and want to rename some and add some new ones. Will this cause a problem with reporting for prior billed slips under the old nicknames? Am I...
View ArticleForum Post: RE: Changing funds account name from "Default" to "Retainer"
From the topmost menus, Setup, Bank Accounts, Select the account, Open, Edit and Save. Hope that helps Sharla.
View ArticleForum Post: RE: Changing funds account name from "Default" to "Retainer"
Thank you, Nancy, for the quick response! Yes, your suggestion will change the Bank Account name, and I've done that, but I need to change the Account Name (under Funds Accounts in Client Information)...
View ArticleForum Post: RE: Changing funds account name from "Default" to "Retainer"
I honestly don't fool with that at all and just leave it at Default. Then I just adjust the fields on the bill to not use the token for the account name and just type in the actual "retainer" text to...
View ArticleForum Post: RE: Updating Expense Slip Nick Names
Changing a nickname is sort of like a single woman who changes her last name when she gets married. It does not fundamentally change who she is, we just use a different name to address her. So, editing...
View ArticleForum Post: RE: Changing funds account name from "Default" to "Retainer"
Do you mean just typing "Retainer" in place of %ACCOUNTNAME in the bill phrases? Thanks for your help.
View ArticleForum Post: RE: Changing funds account name from "Default" to "Retainer"
Yes. It appears in a few places, but yes, you have the idea.
View ArticleForum Post: Code 2 error when printing bills on network.
I am running Timeslips on a network with about 10 stations. On one only I cannot print bills. I seem to be able to do everything else except that. I researched it and did as was suggested, deleting the...
View ArticleForum Post: RE: Code 2 error when printing bills on network.
If it is only one out of several workstations having the problem, it sounds like more of a temp file issue. I'd log out of Timeslips, then search and delete any folders named FulSes*. (Usually, but not...
View ArticleForum Post: RE: Code 2 error when printing bills on network.
Thanks Nancy, but I can't find a FulSes* file on either my desktop or the server. So now it seems to be working fine, but I have no idea why. Here are the steps I took: Tried to print a particular bill...
View ArticleForum Post: Sage Timeslips 2016 service releases
I am finding out that we have never added a service release, so I want to begin installing the latest release. Is it required to install all previous releases before the latest? Or will the latest...
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