Forum Post: RE: Problem with Interest Accruing After a Write Off
David, I think the account may need to be rebuilt. (This is not unusual after fighting with an account for a bit.) If you go to the A/R Transactions Listing for that Client, is the balance in the...
View ArticleForum Post: RE: Custom Reports
How do you know it is a Custom Report? When you open the report (where you can filter and sort) what does it say in the title of the window at the very top left of the report definition after the words...
View ArticleForum Post: RE: Custom Reports
Ok, correction. Its Engagement Budgets by None report which was renamed. So I'm going into the Regular E:BbN report and its still excluding many engagements. I'm not sure why as it should be capturing...
View ArticleForum Post: RE: Custom Reports
Two things. Do all Engagements have budgets? If you have anything in the Selected Filters, remove it. This is hard to internalize, but when you filter, you are asking for LESS than all the information....
View ArticleForum Post: RE: Timeslips Migration Running Slow after Old Server Disconnected
Timeslips 2017 uses a Firebird SQL database engine that communicates via TCP/IP. It sounds like there is a fundamental DNS issue in the network that needs to be addressed. I would recommend contracting...
View ArticleForum Post: RE: Timeslips Migration Running Slow after Old Server Disconnected
I have made sure the new server is handling DNS now and when I look at the individual PCs the DNS is pointing at the new server.
View ArticleForum Post: How to Retrieve an Unsaved Slip?
A timekeeper had a slip open and running but did not save it when TimeSlips was closed. Is there an easy way to retrieve it?
View ArticleForum Post: RE: How to Retrieve an Unsaved Slip?
Not that I know of. The information gets stored in the database when the user saves the record. Until then it is only in RAM, and like edits to Word documents that have not been saved, would not be...
View ArticleForum Post: RE: How to Retrieve an Unsaved Slip?
Hi Nancy. Thanks for the prompt input as usual. The timekeeper shutdown TS on his own. I'll let him know he'll have to recreate the slip.
View ArticleForum Post: RE: How to Retrieve an Unsaved Slip?
If the user shut it down "gracefully," then the only way to enter the information and NOT save it is to say NO when it asks if you want to save the slip when you close slip entry. Sooooooo, I guess,...
View ArticleForum Post: Generate Bills with Invoices Only Excluding Statements
I am wondering if there is anyway to use the Generate Bills function to generate Invoices only and exclude Statements. I see that you can run just statements from the Billing reports menu, but don't...
View ArticleForum Post: RE: Generate Bills with Invoices Only Excluding Statements
Generate bills and create statements are two different functions. You can't generate useful statements if you don't do bills, as statements are a recap of bills and payments, but you don't have to run...
View ArticleForum Post: RE: Generate Bills with Invoices Only Excluding Statements
Perhaps I'm miss-nameing something. I do see that Statements is it's own thing. What I'm talking about it, when we run bills if a client has no new slips, but has a previous balance. A 'blank' invoice...
View ArticleForum Post: RE: Generate Bills with Invoices Only Excluding Statements
When generate bills check on options and there are options to exclude clients with no activity or paid in full.
View ArticleForum Post: RE: Generate Bills with Invoices Only Excluding Statements
Okay, under Options I have Limit Data: Show bills with balances but not activity Show bills with funds activity only Include Client who are paid in full A/R transactions obey the slip date ranger...
View ArticleForum Post: Timeslips 2016 runs very slow on the local install on a peer to...
I am running TImeslips 2016 on a peer to peer network. The install on the host computer runs very quickly but on the local install it is very slow. Any tips?
View ArticleForum Post: Purging old data
Since Timeslips 2016 was running slow I purged data prior to 2014. My time and expense slips are purged but my A/R did not purge. My database still shows Accounts Receivables back to 1999. Does anyone...
View ArticleForum Post: How to Show Cumulative Totals on Current Invoice
I am using Timeslips 2017. I have a client that wants every current invoice to include the cumulative total for services and expenses (totaled separately) since we began billing for the matter. Is...
View ArticleForum Post: Remove "Hours" column in Total Time Charges section of bill layout
We recently upgraded from Timeslips 2012 to Timeslips 2017. In the process, we have noticed an additional column for "Hours" in the subtotal of time charges on our bills. We do not print an Hours...
View ArticleForum Post: RE: Remove "Hours" column in Total Time Charges section of bill...
We are on the latest service release. I do not understand your suggestion to "remove Hours from your My Bill Layout." Where does one do that?
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