Forum Post: RE: Client Funds (retainers) posting payment question
Debi: I just want to give a caveat here. IF the business is a law firm, then there are some state bar specific rules regarding retainers and how to handle them. Failing to do this correctly can lead to...
View ArticleForum Post: RE: Any way to reset beginning balance to zero for a single...
Never mind, I figured it out and now know exactly how the large number balance came to be. Would've helped if I'd had a better understanding of basic accounting or bookkeeping, but I figured it out,...
View ArticleForum Post: RE: Billing
The message indicates that the selection filters chosen have prevented any data from displaying. If you do only a client selection, and no other filters, does the message still appear? If so, does the...
View ArticleForum Post: Update: Timeslips eCenter is back up & running
eCenter appears to be working normally at this time. Thank you
View ArticleForum Post: RE: Billing
Try this. Make a backup. Then click File, Data Verification and check ONLY the Look for Errors Option. It will take a while to run. See if that finds any errors. Report back here if it does and what it...
View ArticleForum Post: RE: Billable Time that is unable to be billed because maximum...
Thanks for correcting me, Nancy. Yes, they will be billable, but essentially acting as No Charge slips since their value will have exceeded the maximum value in the billing arrangement. To clarify for...
View ArticleForum Post: RE: Billing
Analysis of database: C:\Data\TS Data\Walters_DB\ 5/24/2017 9:28:48 AM Validating Report ---ERROR--- The field [Report Name] is empty. It requires data. The field [Report Name] is empty. It requires...
View ArticleForum Post: RE: Billing
This is Susan, and I just checked all the Internal Record ID numbers that showed errors and they go back to 1998 and refer to attorney clients that are no longer attorneys with this firm. Most of them...
View ArticleForum Post: RE: Billing
Whew, well, you definitely have a bit of data corruption that will need to be fixed. The specific problem that you are having with the bill you are trying to produce is likely related to the last one...
View ArticleForum Post: Timeslips Migration Running Slow after Old Server Disconnected
We recently moved Timeslips 2017 to a new server and everything was running fine. The old server was handling DS for awhile, but that has all been moved to the new server. However, I have noticed that...
View ArticleForum Post: Problem with Interest Accruing After a Write Off
I'm not sure what's going on or how best to describe it but hoping someone can help! We have interest set at 10% compound, billed after 30 days. Sometimes a client will pay their bill after the 30 days...
View ArticleForum Post: RE: Problem with Interest Accruing After a Write Off
I just want to be very exacting here. When you say you are "writing off" the interest. How are you doing that? Because you can't write off the interest until it is billed. So are you billing it, and...
View ArticleForum Post: RE: Problem with Interest Accruing After a Write Off
In Setup > General go to Rules. There is a box that say Payments entered after the last bill date calculate interest on the next bill. That should be unchecked. To change from compound to simple...
View ArticleForum Post: RE: Problem with Interest Accruing After a Write Off
Hi Nancy, I am using the "write off" option on the payment screen. I am doing this after the bill has been generated, since the bill was sent and the client chose to pay only the original balance and...
View ArticleForum Post: RE: Problem with Interest Accruing After a Write Off
Sorry, "now" more complicated, not "not more complicated"
View ArticleForum Post: RE: Problem with Interest Accruing After a Write Off
Just now, when I printed a bill for this client, it says that her balance due is $20.08. But when I got to the A/R screen to enter a payment or write-off, it only shows she owes $0.49 in interest. I...
View ArticleForum Post: "Unable to modify BDE settings" while attempting to convert 2012...
We just purchased TimeSlips 2017. We have been using TimeSlips 2012 since it was new and unfortunately cannot locate our product code, so with our new computers we also had to buy a new version of...
View ArticleForum Post: RE: "Unable to modify BDE settings" while attempting to convert...
You have to install BDE on the computer. If you have access to the old computer open the timeslips folder. In the loclinst folder there will be a BDE32 folder. The setup.exe in the folder will install...
View ArticleForum Post: RE: "Unable to modify BDE settings" while attempting to convert...
Thank you. That seems to have solved the problem and the conversion is moving along smoothly now.
View ArticleForum Post: Custom Reports
Good Morning! I have been with my company for 2 months and I'm just now starting to manipulate TS info. There was a custom built report in our database and when I go in to edit the report - no...
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