Forum Post: Streams 204 error using TSImport
(This is more of an FYI post for the search engines.) Client contacted me about an error message when they tried to use TSImport. The error message was: Error Failed to read from U:\101215.TXT. File...
View ArticleForum Post: LEDES98 Billing Instructions
Is there somewhere I can find instructions on how to use LEDES98? I thought I'd be able to figure it out, with no problems... However, I thought wrong... I believe I've set up everything correctly. I...
View ArticleForum Post: Invoice is seen on screen with charges but won't print
I currently have TS version 2012 and I have one customer that I have to do a bill on. The bill generates on the screen, which shows all the charge, but when I go to print it, it says "no data was...
View ArticleForum Post: Printing Slips in Chronological Order
When I print directly from a client's Time&Expense Slip List, it prints in order of Slip ID, even if the entries display on the screen in chronological order. TS defaults to slip ID. Doing a...
View ArticleForum Post: Perpetually Invalid User Credentials
I spent days on the phone, on chat lines and exchanging email with Sage Customer Service and Sage City Mayor trying to get a password that would work. Every time I tried to sign in I got an error...
View ArticleForum Post: Daily Report Question
I'm trying to figure out a way to run a report that lists all slips by individual days. Say a timekeeper has three slips on monday, five on Tuesday, etc, the resulting report would show Monday and a...
View ArticleForum Post: Date does not change in TS2012
My pop up calendar is intermittently not changing dates. I use the pop up calendar on every new entry. (much easier than hand typing in the date) It will be working and then for no reason it will...
View ArticleForum Post: How can I stop this feature:?
Recently upgraded to 2014. Now when I record the receipt of funds received to a client trust account, I get a message that says: "You have deposited money for a client who has a balance due of...
View ArticleForum Post: Year End Report - Expenses Only
I feel completely stupid, but I just need to generate a report that list the expenses billed out over the year for our accountant. Any assistance is greatly appreciated! Thanks!!!
View ArticleForum Post: Undoable Bills
I have so many old invoices that have been approved and is still being listed under the undoable tab in the billing stage. Some of these invoices date back to 2006. The matters are over and I would...
View ArticleForum Post: TS 2011 - Adjust left margin of a section I can't display
In Timeslips 2011 - I use a bill layout that itemizes the payments/adjustments made. They print on the bills but the section does not display in the layout's design mode. I need to adjust the left...
View ArticleForum Post: Link to Task incorrect
Help please! Ran data verification and found 12 errors. All of them Link to Task Incorrect. How do I fix this, please. Thanks.
View ArticleForum Post: Locating a specific invoice
I am trying to locate which client a specific invoice belongs to....any searches I can do?
View ArticleBlog Post: Ecenter : timeslip remote option
Would you like to create timeslip while you are away from the office? There is a web based product called Ecenter that is accessible through most web/moble phone browsers. Ecenter gives you the...
View ArticleForum Post: Timeslip User with two different Jobs
I have a staff member that performs two different jobs at two different pay rates. I assigned her two different User IDs to keep the time separate. However, she often has to jump back and forth...
View ArticleForum Post: RE: Link to Task incorrect
If you were my client and I was assisting you with resolving these errors I would recommend: Backup Backup again Go back to Data Verification and attempt a validation repair. If your database is on a...
View ArticleForum Post: RE: Locating a specific invoice
Go to the transaction list and click on the footprint. You can then choose to search by invoice number.
View ArticleForum Post: RE: Timeslip User with two different Jobs
Timeslips timekeepers (users) can have up to 20 different rates in their personal rate table. In addition, each client can have up to 20 rates assigned. Just with those two options, each slip has a...
View ArticleForum Post: RE: Timeslip User with two different Jobs
Thank you for your suggestion. However, I cannot change the User Rate because the staff member's pay rate has nothing to do with how much I want to bill for each of her slips. The slips are set up...
View ArticleForum Post: RE: Timeslip User with two different Jobs
Ok, that is a little more complicated. I would suggest setting her rates at what you pay her, and then using the markup feature on the slips to bill the correct amount to the clients. Depending on how...
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