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Forum Post: RE: a

If I understand the question you want to enter the partial payment and then do a write off to reduce the amount of the invoice.

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Forum Post: NO CHARGE as it appears on the bill

I have a client who doesn't like the all capital bold NO CHARGE as it shows on the bill.  Where can I go to change this to lowercase letters in regular type?

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Forum Post: Address violation error on two pcs, no issue on others

I am the IT person for a small law firm and recently two of their PCs began exhibiting this error immediately upon launching the application. They are running Timeslips 2012.   All the computers...

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Forum Post: RE: NO CHARGE as it appears on the bill

(From the topmost menus) Bills Bill and Statement Layouts Highlight and Open the Layout (From the menus in the resulting window) Layout Phrases Scroll down to NO CHARGE Change it to the right Click OK...

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Forum Post: RE: Address violation error on two pcs, no issue on others

First I would uninstall and reinstall BDE. This includes changes to the registry. There's an article on the procedure in the knowledgebase and in many forums. Many of us pro advisors have the service...

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Forum Post: RE: Address violation error on two pcs, no issue on others

Do you happen to have the KB number?  I doubt I'd be able to convince them to upgrade, as they likely wouldn't be able to afford it currently.

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Forum Post: RE: Address violation error on two pcs, no issue on others

If you email me at caren@timeandcents.com I can send you the article.

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Forum Post: Unable to clear licenses

Using TS (believe 2007) and had an unexpected computer shutdown. I get the message "there are not enough licenses..." so LIcenses in Use shows me (I am a solo user) as being in use; however I cannot...

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Forum Post: RE: Unable to clear licenses

My guess is that you may have paradox lock files still open and that you will need to find them and remove them.  They look like paradox.lck, pdoxusrs.lck, etc. and may be in your program or data...

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Forum Post: RE: Unable to clear licenses

Thanks for the idea; for some strange reason - after waiting about 20 mins - it then permitted me to clear my use via Station Admin - dont know why it just happened but now seems all clear and...

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Forum Post: Report for billed and unbilled time

We are doing an audit of an attorney. I am looking for a report that will show me each client the attorney billed. The attorney is saved on the client's custom tab under "controller" I need all billed...

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Forum Post: Error message not able to log in

getting an error message I've never seen before (directory in use by earlier version of paradox (13314) and I can't open the program.  Any ideas.

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Forum Post: RE: Unable to clear licenses

Glad it is working for you properly again!

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Forum Post: RE: Report for billed and unbilled time

You don't want to run a slip report based on the controller, you want to run it based on the timekeeper and just choose the timekeeper. The controller is not tied to specific slips but to all slips...

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Forum Post: RE: Report for billed and unbilled time

We hold the attorney info on the controller. The timekeeper could be an atty that isnt assigned to the client, so I dont think that would give me what I need. Really, I need a report of clients that...

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Forum Post: RE: Report for billed and unbilled time

I believe the slip summary report or the slip totals by period could give the right information if properly filtered and subtotaled. On the sort tab you need to look for slip - billed. Depending on...

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Forum Post: RE: Error message not able to log in

Search for pdox*.* files and paradox.lck files on the computer that has the Timeslips Cfg file and the database as well as on the workstation. Delete any found then try again.

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Forum Post: How to have "Amount" print on bills

Hello.  When I print prebills, my columns include, but are not limited to, "Rate", "Hours", and "Amount".  However, when I print bills, the "Amount" column is blank.  How do I get the breakdown to...

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Blog Post: The magic of reporting in Timeslips

Reporting in Timeslips is a valuable tool.  At times complex, but by exploiting the sorting capabilities and options for any given report, many times very valuable information can be easily obtained...

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Forum Post: CLOSED or INACTIVE Clients becoming ACTIVE again

Each time I go do a new round of billing each month there are VERY VERY old clients who have been generating back into the active list. Is this something I am doing? How do I correct this?

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