Forum Post: RE: Can't enter payments - HELP!
Thanks! This is the most complete answer I received, though everyone has been helpful.
View ArticleForum Post: Size of Slip Entry screen
Is there any way to make the Slip Entry box larger? I can drag it to make it taller but that's all. Our timekeepers are complaining that the tiny print is hard on their eyes by the end of the day....
View ArticleForum Post: Switching date from one company to another.
Hi there, I am the new office manager for a small law firm. As of the 1st of January 2015, ownership changed between partners and I need to zero out all accounts receivable for clients as of the...
View ArticleForum Post: Mass Client Update/Change
How can I change all of the aged balances for clients to zero as of the 1st?
View ArticleForum Post: Reprint invoice
How do I reprint an old invoice - it does not show the invoice number on the reprint bill list. The only bills it has are for the last year.
View ArticleBlog Post: 2015 Support Options
Attention Ladies and Gentlemen!!!! Technicians are ready to assist you with your Timeslips needs. Timeslips support can be reached by calling 800-555-2452 Hours 9:00am (EST) to 7:00pm (EST)...
View ArticleForum Post: Rates
We have some time people that entered rates incorrectly. It happens a lot as there are a lot of clients that have different rates for different attorneys, and different rates if the file was assigned...
View ArticleForum Post: Download not Found
We had a hard drive crash but downloaded TS 2014 to a new desktop. When we try to access the backup on an external hard drive we receive a message that TS 2014 is not installed. We can see TS on the...
View ArticleForum Post: RE: Size of Slip Entry screen
In the description field ONLY, you can RIGHT-click on your mouse and choose to Increase the Display Font. The size of the windows and words are controlled by your computer's display settings. What I...
View ArticleForum Post: RE: Size of Slip Entry screen
Thanks - that's the first I've heard of this, so we'll try it.
View ArticleForum Post: RE: Switching date from one company to another.
Sort of, but what I think you need to do is keep the old database to track the old balances, and then create a new database based on current to bring over the clients, tasks, timekeepers, etc, but no...
View ArticleForum Post: RE: Mass Client Update/Change
You can't via any sort of Mass Update or change. See my previous post in the other thread. Hope this helps. If you think this suggestion was especially helpful, please consider rating it within the...
View ArticleForum Post: RE: Reprint invoice
Please go to Setup, General, Bills, and check how many reprint images your system is set up to keep per client. If the images you are looking for are beyond that range, then you will need to restore...
View ArticleForum Post: RE: Reprint invoice
If you can't reprint you can come close wit a history bill filtered for billed on invoice date or number
View ArticleForum Post: RE: Rates
If your slip entry folks have to think/worry about which rate to use on a slip, then your rate rules for that client are not set up correctly. Typically, when you edit those rules and save your...
View ArticleForum Post: RE: Download not Found
After you reinstalled did you check that the service release is installed? How are you trying to open the backup? Are you doing a restore from backup? You might try making a copy of the backup file....
View ArticleForum Post: Billing Question
I am an attorney and I love Timeslips and its versatility. For certain cases I need to generate and submit a summary of my hours for the court to approve my fee application on a case. Timeslips is...
View ArticleForum Post: How to Adjust a bill (add to bill) on a client with a billing...
I have a bill that needs to be adjusted. I a billing rule set up to charge the 3 associated bills (1/3, 1/3, 1/3). On one of the bills I need to add a credit (which I was able to do with no...
View ArticleForum Post: All Slips Unchecked - Timeslips 2015
For some reason all of my slips under each client are unchecked by default. I have to click on the "all" choice next to the "Select" indicator under the Billing Detail screen in order to see the...
View ArticleForum Post: RE: Changing default printer in "Generate Bills"
Can you help me with this , please???
View Article