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Forum Post: In print out doesn't print the amounts

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I'm printing the bill; it doesn't have "amount " column (the one that is just next to "hours"). I can see the hours but not the amounts both on screen and in print outs. Any ideas how to fix it? Thank you in advance!

Forum Post: How can I unselect the client from "generate bill"- "selection filters" -"client selection"

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I'm trying to unselect client from "selection filters" any ideas how to do it? When I'm unselecting her it gives me the error message and says "client selection doesn't exclude any records. It will be automatically removed from the selected filters unless you edit it. Do you want to edit the filter again?" I'm trying to edit it but it gives me the error message again. Any ideas how to fix it? Many thanks in advance

Forum Post: Invoice Draft Emails

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How do I email myself drafts of the invoices to send to lawyers to approve?

Forum Post: RE: We Value What's Important to You. Our Customers. Our Focus. Your Business's Future.

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It would be great if PDF's could be attached to printed invoices.

Forum Post: RE: Timeslips 2012 Local; Error Code

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Timeslips has a knowledgebase article to assist with reinstalling BDE, and one specific to the error message you received..   KB Article 13563  How to re-install the Borland Database Engine KB Article 34483  ERROR: The file IDAPIxx.DLL cannot be found 

Forum Post: RE: Error in Audit Table

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This error would require either a database repair by Timeslips support, or a data certified Certified Consultant, or... You can create an empty database, and copy the AUDIT.DB, AUDIT.MB, AUDIT.PX, AUDIT.XG0 and AUDIT.YG0 files from the empty database overwriting the ones in your current database.  Note that this will effectively erase the Audit Trails that have been created in Timeslips to date.  If you are not utilizing the Data Entry Assistant, or the Audit Trails functions, replacing the files will have no impact on your use of the program. Knowledgebase Article 20194 "Create an EMPTY database in Timeslips" describes the creation process. A database repair may incur a cost depending on your support agreement, or lack thereof.

Forum Post: RE: We Value What's Important to You. Our Customers. Our Focus. Your Business's Future.

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Here's one, although it may be a personal preference.  When a version of the software has been released, and a few months later , a service release (or more than 1) has come out, why doesn't the product download include the service release?  2015 SR1 came out in August, but the product download does not have it built in.

Forum Post: RE: How can I unselect the client from "generate bill"- "selection filters" -"client selection"

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You will need to remove the filter completely since you don't want any filter. Don't open the filter just click on the filter and then click the arrow in the center to remove the filter from the right hand column.

Forum Post: RE: In print out doesn't print the amounts

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Sounds like either the column is removed from the invoice layout you are using or you are using a flat fee. With flat fees the amount per slip doesn't usually show since it doesn't make sense.

Forum Post: RE: Invoice Draft Emails

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I don'the think there is an automated way to do that in Timeslips. Also, why would you need them to go to you first,  if you are just going to then forward them? Just print the drafts to a PDF, save the resulting file,  and attach it to your email to the lawyers for their review.

Forum Post: RE: Invoice Draft Emails

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Another option , if the lawyers are all part of the network, is  to save the pdfs to a folder  on the server where they can read them directly.

Forum Post: Printing in chronological order

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Is it possible to print an individual client's invoice in chronological order?  I have been attempting to print a single client's invoice with all slips entered until now, however when I try to print them chronologically the invoice always defaults to printing by ID.  Is there any way to change this?

Forum Post: RE: Printing in chronological order

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Yes, right before you hit the Print button, look for a tab that says Sort and change the sort so that it sorts first by Slip Date and then by Slip ID. Hope this helps.   If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks. Nancy Duhon, Esq. Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza Duhon Technology Solutions, LLC a member of Certified Resources Network, LLC duhon@duhon.biz 404-325-9779 Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Forum Post: RE: Printing in chronological order

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Sage Timeslips Knowledgebase Article 14315 "Can I sort my bill by slip date & reference?" addresses this issue. The Knowledgebase is available at http://support.na.sage.com

Forum Post: RE: Undoing and Reapplying a Payment

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The alternative to the reversal is to undo the bill you sent to the client, and correct the payment by deleting it, or editing and assigning the corrected portion to the current project.  Next, enter a separate payment with the remainder to the other project. In this scenario, you would then need to re-generate the bill for the original project. The message is merely cautioning you that you won't be able to undo the bill afterwards.  There is no ill effect if you know how you want it to be processed.  The reversal and subsequent re-application of the payment to the other project will be accounted for properly in Quickbooks.

Forum Post: Refund to client with zero balance due

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Seems like I have asked this before, but I can't find the answer... We have a client who has paid all their bills.  Then it turns out that a $22 expense we paid with a check never cleared our bank account.  We don't want to re-pay the vendor, we want to refund the amount to our client (since they paid it back in April). How do I do this? -laurie (still using TS2009)

Forum Post: Timeslips 12 Error Code 204, Error Code 2 & Error Code 128

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I am unable to access Timeslips at all.   This started yesterday after updating/rebooting our server.  When I attempted to open Timeslips I got Area: Streams Error Code: 204  Class: tHdrFileStreamExceptionC I left it for a project for today. When I attempted to log on this morning I got: Area: Table Error Code: 128 Class: tBDETableExceptionC Table: General Setting (1) then got offer to run data verification, when I tried that I got: Area: Streams Error Code: 204 Class: THdrFileStreamExceptionC Looked at forum and found a post from 2011 about changing the names of Lcnsreg.dat, locks.db and login.db within the database folder, applying service pack for 2012 and then retry to enter Timeslips.   When I tried to open Timelips, it performed the updates on my station (I am system administrator too and I have replicated this on another station), The following errors occurred: Area: Table Error Code: 128 Class tBDETableExceptionC Table: General Setting (1) The offer of data verification which resulted in: Area: System Error Error Code: 2 Class: tSystemExceptoinC (EAccess Violation) I am in need of help, I apparently last backed up a month ago (bad me).  I would like to try to fix rather than lose all that time.

Forum Post: eCenter security patches

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Due to recent security threats and newly released Microsoft patches, the Timeslips eCenter servers are on the list to be emergency patched this Friday evening, October 17th, 2014. There may be a brief instance of no connectivity, estimated to be 30 minutes in duration, due to security patches being applied. This maintenance is being performed to assist in maintaining the safety and security of your data.  We apologize in advance for any inconvenience this may cause you and your firm. Thank you for choosing Sage!

Forum Post: RE: Timeslips 12 Error Code 204, Error Code 2 & Error Code 128

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You are going to need to hire someone for some data repair.  Since your version 2012 is unsupported by Sage Timeslips, you can hire any Certified Consultant who does data repair.   Most of us can work remotely, but if you have a Certified Consultant that you already work with, you could give them a ring. If you provide your geographic location, I'd be happy to refer a local consultant to you if one is available. Hope this helps.   If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks. Nancy Duhon, Esq. Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza Duhon Technology Solutions, LLC a member of Certified Resources Network, LLC duhon@duhon.biz 404-325-9779 Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Forum Post: RE: Refund to client with zero balance due

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Do you need to show this in Timeslips or can you simply cut an operating account check back to the client for the $22?  If you need top memorialize it in Timeslips and don't need to use client funds, simply issue a credit for the $22 and in the description indicate what is going on and then apply an invoice type transaction to use up the credit keeping A/R true.  Mail client the bill with credit and invoice transaction on it as well as the check and you are done. If you need to mess with client funds, do deposit/withdrawal from funds with appropriate descriptions.
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