It is not unusual for a new user who has had little or no training to have trouble with either Under-Approving or Over-Approving the billing. Also, it sounds like it 'might' be a Filter, not an Option that is your problem here, but really hard to say without remoting in and looking at it. Hope this helps. Nancy Duhon, Esq. Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney Duhon Technology Solutions, LLC a member of Certified Resources Network, LLC duhon@duhon.biz 404-325-9779 Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.
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