I have sage timeslips linked to Amicus Attorney Small Firm Classic. Overall, the pairing works well. The problem begins when an address or other linked information is changed in Amicus. When this is done, I get a message when exchanging time from Amicus to Timeslips requesting me to confirm nickname 1 and nickname 2 of the new client, who is really the client with the changed information. If I click OK to confirm, Timeslips tells me that one or both of the nicknames are already in use. My current workaround is to change the nickname, via Timeslips, of the client so that there is no longer a conflict, but this creates a mess over time and I desire a cleaner solution. The problem seems to only be affecting inactive cases. I have tried reactivating the cases in TS and AA, but this has not helped. Any suggestions would be greatly appreciated!
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