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Forum Post: RE: Changing Nickname

Lori, as long as you are not linking Timeslips to another program, like Amicus Attorney or TimeMatters, you should be fine. It is just a name change, it is still the same record number in the database,...

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Forum Post: RE: Timeslips Backup errors

Did you setup the automated backup from a workstation or the server? In my experience you have to set it up on the server.

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Forum Post: RE: Changing Nickname

Thank you! I thought that may be the case, but I wanted to make sure before I changed anything so it wouldn't create a huge mess if I was wrong. :-)

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Forum Post: RE: Timeslips Backup errors

It was setup on a workstation last August I believe and it's ran since then. I can't set it up on the server because we don't use a license for the server so I can't open the database that way.

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Forum Post: RE: Timeslips Backup errors

As a general rule, the error message tells you the problem accurately. When the automatic backup goes to run, it cannot access something that it needs. Most often that is the target location for the...

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Forum Post: RE: Timeslips Backup errors

Thank you. In order for me to open it on the server I'm going to have to transfer a license to the server . Is there problems with Timeslips switching a license from a workstation, to the server on a...

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Forum Post: RE: Timeslips Backup errors

Yes, you could temporarily access it on the server. Just get everyone out, clear the licenses, open and configure on the server, close on the server, then clear the licenses again and let everyone back...

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Forum Post: Separating certain fees & costs in History Bill for the Court report

I ran a 64 page History Bill for the Court showing total fees & costs for one client. This is for a court hearing regarding two motions. Our attorney now wants to know if I can select the slips...

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Forum Post: Aged A/R Balances run on 28th of each month showing receivables...

Customer runs an Aged A/R report monthly on the 28th day. Partner wants to see what payments were collected on those aged balances during the 30-day period following the date of the report. Basically...

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Forum Post: RE: Separating certain fees & costs in History Bill for the Court...

If the slips have different references on them, or some other easy way to separate, then yes you can. You could also manually select slips but that would be difficult. If the slips are not billed you...

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Forum Post: RE: Separating certain fees & costs in History Bill for the Court...

Thank you for the info! I think I will leave well enough alone. :-) There are a lot of billed slips, which I thought would be a problem. I am glad to have the information for future reference in case...

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Forum Post: RE: Aged A/R Balances run on 28th of each month showing...

The closest you can come easily is you can include last payment date and amount on the report. This is done by clicking on the options tab. However, that is going to show you the last payment. I don't...

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Forum Post: RE: Aged A/R Balances run on 28th of each month showing...

Caren, I may not have done a good job formulating the problem. The customer runs the report on the 28th of each month. After that time, payments come in which will decrease the balances. When the...

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Forum Post: RE: Aged A/R Balances run on 28th of each month showing...

Sample of work product manually done by Collections Person:

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Forum Post: RE: Separating certain fees & costs in History Bill for the Court...

In addition to Caren's great comment, consider defining two new task codes (Motion 1 and Motion 2). You will need to set up security to allow editing of billed slips (not standard practice but makes...

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Forum Post: RE: Separating certain fees & costs in History Bill for the Court...

Thank you, that is helpful!

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Forum Post: Total New Charges on Bill

My billing layout includes Total Labor Charges, Total Project Expenses and then a total of those 2 for "Total This Invoice". This works fine if I have both labor and expense charges. However, if I only...

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Forum Post: Slip Listing Window Text is Invisible

We're using Timeslips 2014 in Windows 10. We have several computers attached to a server that hosts our database. On one of the client computers, the text in the Slip Listing window is always invisible...

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Forum Post: RE: Slip Listing Window Text is Invisible

First I will start by saying that Timeslips 2014 is not supported on Windows 10. My best guess, without seeing it, is that the problem is based on the windows color scheme for the computer. That is...

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Forum Post: RE: Slip Listing Window Text is Invisible

The knowledgebase article 15147 contains the fix for this issue. Resetting preferences will correct it as well, but will reset everything as opposed to just this window.

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