Forum Post: Upgrading from 2015 to 2018 - did not realize I needed to convert...
I work for a small law firm. We recently purchased 2 license upgrades for an upgrade from 2015 to 2018. I tried to install the upgrade over the weekend (when technical support is closed) and now I am...
View ArticleForum Post: RE: Upgrading from 2015 to 2018 - did not realize I needed to...
When you go to open the database you have to point to where the old one was as a local database. I can't Help tonight but can in the morning if you want to reach out to me. You don't convert in advance...
View ArticleForum Post: TS2017 - Duplicate printed bills are not duplicates
I am on TS2017 with the April 2017 update. When I run bills, I always have TS print 2 copies, collated, so that I have one to mail and one to file. I noticed in reviewing the "file" and "mail" stacks...
View ArticleForum Post: Private Text Showing Up on Bills
I am having a problem with private text showing up on bills. I have only just started using the feature as I have not needed it before now, so I am not certain of where the problem lies. I have...
View ArticleForum Post: RE: Private Text Showing Up on Bills
The private text indicator is set in Setup > General > Other. Make sure you have it set correctly for your system.
View ArticleForum Post: RE: Private Text Showing Up on Bills
Thanks, Caren. I do have it set up properly using the default "alt 0187" indicator. I made sure of this before asking the forum. Any other suggestions? Thanks in advance.
View ArticleForum Post: RE: Private Text Showing Up on Bills
Make sure you are on the latest service release 3 for TS 2016. If not, you can download here support.na.sage.com/.../msbrowse.do
View ArticleForum Post: RE: Private Text Showing Up on Bills
Thanks, Allen. My version is up to date. SR3 was installed earlier this year. Any other suggestions?
View ArticleForum Post: RE: Private Text Showing Up on Bills
I just tested it using build 24.0.3.20 and it doesn't print here on my printer, or when printing to PDF. Is there anything unusual about the client that we should know about? Is this a consolidated...
View ArticleForum Post: RE: Upgrading from 2015 to 2018 - did not realize I needed to...
Using Timeslips Administrator on the server, click Diagnose This Computer and click the option at the bottom to create the TSReg.FDB file. The converted database should have been saved successfully...
View ArticleeCenter enhancements
1. It would be helpful to our timekeepers if there was a way they could still see time slips that have been imported into Timeslips or have a way to query their slips from within eCenter. 2. It would...
View ArticleForum Post: windows 10 and timeslips 2017
one of our computers is going to be using windows 10 will our 2017 timeslips work the same and correctly with that operating system
View ArticleForum Post: RE: windows 10 and timeslips 2017
Timeslips 2017 is supported on Windows 10.
View ArticleForum Post: RE: Private Text Showing Up on Bills
It is a consolidated bill for a flat rate client with multiple matters. Could that be the issue or is there a setting I need to change on the bill layout?
View ArticleForum Post: Missing Pre-Bills
I posted last month and was hoping that somehow the situation would have cleared itself up, but alas, it hasn't. I'm hoping someone has a solution that doesn't involve me paying outrageous support...
View ArticleForum Post: Timeslips 2008 opens to a blank window
Worked perfectly on Friday 8/11/17. Ran Windows 7, java and adobe updates, as well as installed Office 2013 on Saturday. Tested it after the updates and it worked. Tried yesterday now its not...
View ArticleForum Post: Project/Job Costing using Overhead
Looking for input from anyone who does project/job costing in Timeslips. The Overhead Cost by Period and Overhead Cost vs. Billed Values reports aren't giving me the entire project picture. Thanks for...
View ArticleForum Post: Hours over nine (9) by timekeeper in a day
It seems to me this question has come up before. I thought there was a solution, but don't recall what it is. Client with 20 timekeepers wants to be alerted when timekeepers enter more than nine (9)...
View ArticleForum Post: How do I respond to this error:
How do I respond to this error when I try to open Timeslips 2016: Failed to read from C:\Program Files (x86)\Timeslips\DATA01\LOGIN.DB. The file was not created for use with this function.
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