Forum Post: Credit Note
Timeslips doesn't create credit notes in the traditional manner. Which begs the question, if you've raised an invoice, sent it to the customer and then you find out it's wrong and that customer wants...
View ArticleForum Post: Entering a New Slip
I am having trouble with entering new slips after we upgraded to Timeslips 2014. We have many clients in our database. When we try to enter a client's name in the "client box," (in Slip Entry), our...
View ArticleForum Post: Sage Timeslips 2014 - "Slips Default to No Charge"
Our firm recently upgraded to Sage Timeslips 2014 from version 2011. In the "Client Information" general tab there is a box to check if you want to make all "Slips Default to No Charge". The box is...
View ArticleForum Post: Synchronize names to Quickbooks
When I try to synchronize to quickbooks I get this error message. Does someone know what this means? Access violation at address 004E2DC4 in module 'Timeslip.exe'. Read of address 00000014 � �
View ArticleForum Post: Installing an older version on Windows 8 PC
If you recently got a new computer running Windows8, like me, you may have trouble installing older versions of Timeslips. Here is a fix that worked for me. My original installation CD was for...
View ArticleForum Post: Timer Stuck or Not Recording
The timer on Timeslips 2013 is not recording time consistently. This was discovered when turning timer off and noted no time had been recorded. Turned the timer back on and the time was recorded. Is...
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
Hmm. That's not good. Have you called support about it? When did you do your upgrade? Did you load the Service Release after that? Or was it included in the original download that you got from...
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
Try swapping the order of the Client field and the Task field on the slips. You can change this in Setup / Preferences / Slips / Slip Entry. Change Client/Task to Task/Client. I have seen instances...
View ArticleForum Post: RE: Synchronize names to Quickbooks
It could mean several things. Start by making sure you can open QuickBooks without issue. What specifically are you trying to sync? If names, it could be an issue with a character in a name, although...
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
Thank you for the suggestions. It's now working. I did not try Karen Easton's suggestion. I wanted a colleague to try and enter a new slip first and it's now defaulting. So the question for the...
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
Nancy: As you see above, my question for this issue has been resolved for the moment (I have no idea how or what fixed the issue). However, I did have a question for you based on your response. Is...
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
While in theory they should be the same, I have seen different results and have been recommending uninstall, download with SR included and reinstall where there are problems.
View ArticleForum Post: RE: Sage Timeslips 2014 - "Slips Default to No Charge"
Well, that is something we are trying to test right now. We are not sure why some folks are having issues and as I said we are looking for patterns as to when and why it might be occurring. One...
View ArticleForum Post: RE: Synchronize names to Quickbooks
QuickBooks is fine. I am trying to sync new clients added to timeslips to quickbooks. I too thought it was an issue with a character. Is there a way to narrow the search. I could not find anything out...
View ArticleForum Post: RE: Synchronize names to Quickbooks
Open the manage names screen and look at who is not matched. If you are using Timeslips v2014 you can try to add from there or alternatively you can add in QuickBooks and then try to link.
View ArticleForum Post: RE: Synchronize names to Quickbooks
An ACCESS VIOLATION will most likely indicate that there is an issue with Quickbooks allowing Timeslips (or any 3rd party application) access to the Quickbooks database. If this is after a Timeslips...
View ArticleForum Post: RE: Installing an older version on Windows 8 PC
It's great you figured this out but, If the reason you went through all this was to get v2010 installed so you could install a 2013 upgrade, you made things more complicated than needed. Assuming than...
View ArticleForum Post: RE: Installing an older version on Windows 8 PC
I agree I shouldn't have had to do all this. Sage support offered to sell me a code to install 2013 as a new license but would not give it to me. Someone else offered to sell me 2014. Someone else...
View ArticleForum Post: RE: Installing an older version on Windows 8 PC
Not giving you a code must be a new policy. As a consultant I have been able to do this in the past. As to why copying over v2010 folder and trying to install on top of that didn't work, I can't say....
View ArticleForum Post: RE: Timer Stuck or Not Recording
Check the system clocks of all workstations, and make sure they are synchronized with the server. Hope this helps. If you think this suggestion was especially helpful, please consider rating it...
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